After-sales

Post-Use Product Disposal Plan

Dear Customer,
Thank you for choosing and using our products! To promote green and environmental protection, standardize the disposal process after product use, and ensure environmental safety and resource recycling, we provide the following instructions and disposal methods for this product. Please choose the appropriate disposal method according to your actual situation.
1. Principles of Treatment:
In order to reduce environmental pollution and promote the reuse of resources, we suggest that you dispose of the used products in a standard way. It is strictly prohibited to throw them away or burn them privately.
2. Optional Processing Options for Customers:
Option 1: Customer self-disposal After the product is used up, the customer can dispose of the product in compliance with the local environmental protection regulations. It is recommended to dispose of the product in an environmentally friendly and harmless way to avoid environmental pollution.
Plan 2: Contact the merchant to assist in handling (the cost is borne by the customer)The customer can contact our company to assist in handling the used products, and the relevant transportation and processing costs are borne by the customer.
We will provide the following two professional processing paths according to the customer's choice:
(1) Non-hazardous treatment: the used products will be transported to a qualified environmental protection treatment institution for non-hazardous treatment to ensure that there is no pollution to soil, water and air.
(2) Return to the industrial park for solid waste treatment and recycling: The products will be sent back to the industrial park designated by our company, and a professional team will classify, recycle and treat the solid waste. Some of the qualified products will be used for renewable resources production to realize resource recycling.
3. Notes:
(1) Do not mix the product with household waste.
(2) If you choose our assistance, please contact customer service in advance to schedule the pickup time and arrange logistics.
(3) The customer shall bear the transportation fee, processing fee, etc., and the specific amount shall be calculated according to the actual processing method and quantity and shall be informed in advance.
(4) Before transferring the product, ensure it has been cleaned and safely packaged to prevent leakage or contamination.
4. Industrial Solid Waste Treatment Requirements
(1) Full-Time Accountability
● Establish a complete record of solid waste generation, collection, storage, transportation, and disposal
● Record information such as type, quantity, and flow direction to ensure traceability
(2) Classification and Disposal
● Strictly distinguish between household waste and industrial solid waste
● Industrial solid waste shall not be mixed with household waste
● Store in accordance with standards, store safely or dispose of harmlessly
(3) Entrust Processing Rules
● Verify the qualifications and technical capabilities of the trustee
● Sign a written contract and clarify the responsibility for pollution prevention and control
(4) Production Emission Reduction
● Improve the recycling rate of waste (waste brick, polishing slag, coal slag, etc.)
● Use environmental protection technology and equipment to reduce the generation and harm of solid waste
5. Contact Information:
If you have any questions or need assistance, please contact our after-sales service.
Customer service phone: +86-757-85385922
Service email:[email protected]
Contact address: New Pearl Building, Huaxia Ceramics Expo City, Nanzhuang Town, Chancheng District, Foshan City, Guangdong Province
We always adhere to the development concept of "green, responsible and sustainable", and look forward to working with you to protect the ecological environment and promote the development of circular economy.